Harmon Memorial Hospital focuses on systems critical to the safety and quality of care, treatment, and services for the community. We are committed to ensuring the safety of our patients and encouraging the public to voice and discuss its concerns with us to identify and find solutions to potential safety and quality issues.
Mission
To be the best place for patients to receive care, employees to work and physicians to practice medicine.
Vision
To be the provider of choice for quality patient care, offered in a safe and professional environment by engaged staff members who are committed to excellence and compassionate care, resulting in operations sustainability and growth.
Value
To serve the residents of southwest Oklahoma and north Texas by meeting and/or exceeding community health care needs and expectations, by providing high quality care while focusing on patient safety and ethical standards in a fiscally responsible manner, in accordance with established and future regulatory compliance guidelines.
No Patient Left Alone Act
Minor children who are admitted to an Oklahoma licensed hospital have the right to have a parent, guardian or person standing in loco parentis present when the minor patient is receiving hospital care. See attached PDF for details
Notice of Privacy Practice (English and Spanish)
Click here for Harmon Memorial Hospital’s Notice of Privacy Practice
Click here for Harmon Memorial Hospital’s Notice of Privacy Practice in Spanish
Community Benefit
At Harmon Memorial Hospital, we strive towards improving the health and overall well being of our community. Our hospital invests the time and resources into what matters most: the community. This is our Community Benefit.
Harmon Memorial Hospital contributes to the community in several ways:
- Provides community health and health professions education
- Offers annual health screenings to the community for free or at a reduced cost
- Provides in-kind support through time and talents
- Promotes community-building activities.
Your Rights and Protections Against Surprise Medical Bills
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
What is “balance billing” (sometimes called “surprise billing”)?
When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.
“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.
“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care—like when you have an emergency or when you schedule a visit at an in network facility but are unexpectedly treated by an out-of-network provider.
You are protected from balance billing for:
Emergency services
If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.
Certain services at an in-network hospital or ambulatory surgical center
When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.
If you get other services at these in-network facilities, out-of-network providers can’t balance bill you, unless you give written consent and give up your protections.
You’re never required to give up your protections from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.
[Insert plain language summary of any applicable state balance billing laws or requirements OR state-developed model language regarding applicable state law requirements as appropriate]
When balance billing isn’t allowed, you also have the following protections:
• You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.
• Your health plan generally must:
o Cover emergency services without requiring you to get approval for services in advance (prior authorization).
o Cover emergency services by out-of-network providers
o Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.
o Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit
If you believe you’ve been wrongly billed, you may contact the Jackson County Memorial Hospital Business Office at 1-580-379-5050 or Centers for Medicare & Medicaid Services at 1-800-985-3059.
Visit https://www.cms.gov/nosurprises for more information about your rights under federal law.